Privacy Policy
Last Updated: 1 May 2025
Bedrock Monvex Inc. ("Bedrock Monvex", "we", "us", or "our") is dedicated to safeguarding your privacy. This Privacy Notice explains how we collect, use, disclose, and protect your information when you visit our website bedrock-monvex.live and use our AI-driven trading platform (collectively, the "Service"). Please review this notice carefully. If you disagree with its terms, please discontinue using the Service.
1. Information We Collect
1.1 Information You Provide Directly
When you create an account or interact with the Service, we may collect:
- Identity Data: full name, date of birth.
- Contact Data: email address, phone number, residential address.
- Financial Data: broker API keys (read-only/execution), investment preferences, and risk tolerance settings. We never store your full broker credentials or payment card numbers.
- Profile Data: username, trading strategy preferences, notification settings.
- Communications: messages sent via support channels or email.
1.2 Automatically Collected Information
When using the Service, certain technical data is gathered automatically:
- IP address, browser type and version, operating system.
- Visited pages, features used, time spent, and clickstream data.
- Device identifiers and mobile advertising IDs (where applicable).
- Data on cookies and tracking technologies (see our Cookie Policy).
1.3 Third-Party Information
We may receive information about you from third parties like identity verification providers, fraud prevention services, and analytics partners. We combine these with data we hold to enhance accuracy and security.
2. How We Use Your Information
We use the collected information to:
- Create and manage your account and deliver the Service.
- Process and execute trading signals and automated orders on connected brokers.
- Personalise your experience and provide relevant market insights.
- Send transactional emails (account confirmations, trade notifications, security alerts).
- Send marketing communications where you have consented or as permitted by law.
- Detect, investigate, and prevent fraudulent or unlawful activities.
- Comply with legal and regulatory obligations.
- Enhance, test, and develop new Service features using aggregated and anonymised data.
3. Legal Basis for Processing (EEA/UK Users)
If you reside in the European Economic Area or the United Kingdom, we process your personal data based on:
- Contract performance: to provide the Service you signed up for.
- Legitimate interests: fraud prevention, security, product improvement.
- Legal obligation: compliance with financial regulations and tax law.
- Consent: marketing communications and non-essential cookies (which you may withdraw at any time).
4. Sharing Your Information
We do not sell your personal information. We may share it with:
- Service providers: cloud hosting, email delivery, analytics, and customer support providers bound by contractual confidentiality.
- Connected brokers and exchanges: only the minimal API instructions required to execute your configured strategy.
- Legal authorities: when required by law, court order, or to protect our rights.
- Business transfers: in connection with mergers, acquisitions, or asset sales, provided the recipient honours this policy.
5. International Data Transfers
Bedrock Monvex operates globally. Your data may be transferred and processed in countries other than your own, including the United States and EU member states. Where required, we use European Commission-approved Standard Contractual Clauses to protect cross-border transfers.
6. Data Retention
We retain your personal data as long as your account is active or as needed to provide the Service. After account closure, some data may be kept up to seven years to meet financial regulatory requirements. Aggregated, anonymised analytics data may be stored indefinitely.
7. Your Rights
Depending on your jurisdiction, you may have rights to:
- Access a copy of your personal data we hold.
- Correct inaccurate or incomplete data.
- Request deletion of your data ("right to be forgotten").
- Object to or restrict certain processing activities.
- Data portability — receive your data in a structured, machine-readable format.
- Withdraw consent anytime without affecting prior processing.
To exercise these rights, contact us at . We will respond within 30 days.
8. Security
We apply industry-standard security measures including TLS 1.3 encryption in transit, AES-256 encryption at rest, multi-factor authentication, role-based access controls, and annual third-party penetration tests. Despite this, no system is completely secure. We recommend using a strong, unique password and enabling two-factor authentication.
9. Cookies
We use cookies and similar tracking technologies to operate and improve the Service. For full details, see our Cookie Policy.
10. Children's Privacy
The Service is not intended for individuals under 18 years old. We do not knowingly collect personal data from minors. If you believe a minor has provided us with personal data, please contact us and we will promptly delete it.
11. Changes to This Policy
We may update this Privacy Policy periodically. Significant changes will be communicated via website notice or email. Continued use of the Service after changes indicates acceptance of the revised policy.